Introduction

Welcome to the Bloom and Be privacy policy. We are committed to protecting your privacy and ensuring that your personal information is collected, used, and shared in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African privacy laws. This policy describes how we handle your personal information when you interact with us, whether as a customer, supplier, or visitor to our website (www.bloomandbe.co.za).

Personal Information We Collect

When you visit our website, make a purchase, or interact with us in other ways, we may collect various types of personal information, including:

Device Information: Information about your web browser, IP address, time zone, and cookies installed on your device.

Order Information: Name, billing address, shipping address, payment details (such as credit card numbers), email address, and phone number.

Supplier Information: Company name, registration number, VAT number, contact details, and any other information necessary for business transactions.

How We Use Your Personal Information

We use your personal information for the following purposes:

To Fulfil Orders: Processing payment information, arranging shipping, and providing order confirmations.

To Communicate: Sending updates, responding to inquiries, and providing customer support.

To Improve Our Services: Using analytics to understand how customers interact with our website and to enhance user experience.

For Legal and Security Purposes: Screening orders for potential fraud, complying with legal obligations, and protecting our rights.

Sharing Your Personal Information

We may share your personal information with third parties to assist in using your information as described above. For example:

Service Providers: We use WooCommerce to power our online store and Google Analytics to understand website usage.

Legal Compliance: We may disclose information to comply with applicable laws, regulations, or legal requests.

Advertising Partners: We may share information for targeted advertising purposes.

Behavioural Advertising

We use your personal information to provide you with targeted advertisements. You can opt out of targeted advertising through:

Facebook: Facebook Ad Settings

Google: Google Ad Settings

Do Not Track

Our site does not alter its data collection and use practices when we detect a Do Not Track signal from your browser.

Your Rights

Under POPIA, you have the right to:

Access: Request copies of your personal information.

Correction: Request correction of any inaccuracies.

Deletion: Request deletion of your personal information.

Objection: Object to processing under certain circumstances.

To exercise these rights, please contact us using the information below.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required or permitted by law.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and indicating the date of the latest revision.

Contact Us

For more information about our privacy practices, or if you have questions or concerns, please contact us at:

Email: hello@bloomandbe.co.za

This privacy policy is effective as of 01 June 2024

Acceptance

By using our services, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, or if you have any enquiries regarding the manner we handle your personal information, please contact us.